We ship domestic packages through Wells Fargo to your home or offices and also use Sacco deliveries. We DO NOT ship internationally at this time.
As we work diligently to ensure the quality of these handmade products we ask that once your order is placed, please allow 2-3 business days for processing your order before it shipped and 1-2 days when choosing priority shipping. Please allow 12-24 hours for tracking information to upload in the system.
Nairobi and Naivasha Priority Shipping take 6 hours while Wells Fargo shipping takes 1 day countrywide except coastal area which takes 2 business days.
If you are dissatisfied with your products, please send an email to camraynaturalsltd@gmail.com with your order number and what product you are dissatisfied with.
We provide a refund for a product that you are dissatisfied with within 2 days of purchase.
We are an Online Cosmetics Company with a pickup point at Nairobi CBD.
Unfortunately, we do not have specific restock dates. You may sign up for restock notifications on the website.
We sell products through our website Camraynaturals.com or one can pay at pick up location. We do not have a storefront location where products are sold.
We have a baby range of products safe for all babies.
Unfortunately, we are not able to add products to the order once it is completed.
The best way to contact us is via email to Camraynaturalsltd@gmail.com or DM @camraynaturals on Facebook & Instagram.
Please note that all orders come with only one free sample. If the system glitches to state more than one free sample we do apologize for the inconvenience as one free sample comes per order during the valid promotional period.